Shipping Policy

• All items must be opened and inspected prior to accepting delivery.

• If countertop and or bowl is damaged, refuse delivery. A replacement will be sent.

• If end splash or back splash is missing or damaged, accept delivery but, note issue on shipping manifest. We will send you a replacement.

• If a prearranged delivery is missed by the customer, there will be a minimum of a $120.00 reshipment fee.

• If an item is refused for damage and it is determined by us that the damage would not affect the use or astetics of the item, a minimum of a $120.00 reshipment fee will be required to to resend the item.

Refund Policy

• Refunds are typically not available but, are handled on a case by case basis.

• Be sure to check your order for color and size. Refunds will not be given for customer errors.

• Factory errors (color, bowl placement, size) will be corrected and a replacement item will be sent to the customer.